Last Updated: 01/10/2023

We understand the importance of safeguarding your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data. By visiting our website and using our services, you agree to the practices described in this policy. Please read it carefully.

Information We Collect

1. Personal Information: We may collect information such as your name, email address, phone number, and mailing address when you place an order, sign up for our newsletter, or contact our customer support.

2. Payment Information: When making a purchase, we collect payment details, including credit card information and billing address.

3. Usage Data: We may collect data about your interactions with our website, including your IP address, browser type, pages visited, and the duration of your visits.

How We Use Your Information

We use your information for the following purposes:

1. Order Processing: To fulfill and manage your orders, send order confirmations, and provide updates on your purchase.

2. Customer Support: To address your inquiries, resolve issues, and provide exceptional customer service.

3. Marketing: To keep you informed about our products, promotions, and company news through email marketing. You can opt-out of these communications at any time.

4. Website Improvement: To analyze how our website is used and make improvements to enhance your browsing experience.

Data Security

We take the security of your data seriously and implement industry-standard measures to protect it. However, no data transmission over the internet can be entirely secure, so we cannot guarantee absolute security.

Cookies

We may use cookies on our website to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers and partners who assist us in various business functions, such as order processing and marketing campaigns. These parties are obligated to maintain the confidentiality and security of your information.

Your Rights

You have the right to access, correct, or delete your personal information. If you wish to do so, please contact our customer support.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. When we make changes, the updated policy will be posted on our website with the new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: contact@myneckrelief.uk

Thank you for trusting us. We value your privacy and appreciate your business.